First Class Customer Service

We put our customers at the heart of everything we do.  Whether that's speaking on the phone, providing a safe and enjoyable customer experience on our website, and enabling them to find unique gifts and products, we aim to provide a world-class customer service experience throughout their Tesoro by Design journey.

We make continuous improvements and are always trying to find out what our customers want and how we can provide the service they expect.  We are constantly investing in our systems, processes and staff to ensure we build on our existing strong relationships.

We take pride in customer feedback we receive and if for whatever reason you are less than happy with the service we provide then we want to hear from you. 

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